Delivery

Dear Valued Customers,

At Ultimate Space, we are committed to providing a seamless shopping experience, including reliable and efficient delivery services. Our delivery is designed with your convenience in mind, ensuring that you receive your orders in a timely and secure manner. Here's an overview of our delivery policy:

Delivery coverage:

We choose 100% carbon neutral delivery to cover a wide range of locations across Australia. All deliveries are to ground level only (PO Boxes is excluded)

Delivery lead time:

Normally 3-4 days to capital cities, 5-6 days to regional areas.

Please note that delivery times are approximate and may vary depending on factors such as weather conditions, and unforeseen circumstances.

Order Tracking:

You will receive an order confirmation email once your order has been accepted; You will receive another email with a tracking number once your order is dispatched.

Shipping Costs:

Details about shipping fees can be found during the checkout process. Currently we offer flat rate $14.95 for standard service and $29.95 for express service

Free Shipping Offers:

Keep an eye out for promotions and special offers that may include free shipping on eligible orders. We currently offer free shipping for order value over $200

Pickup

Sorry, currently we do not offer pickup from our warehouse

Customer Support:

Our dedicated customer support team is here to assist you. If you have any questions or concerns regarding your delivery, feel free to reach out to us via contact or chat.

Thank you for choosing Ultimate Space. We appreciate your trust in our services, and we look forward to serving you with excellence.

Best regards,

Ultimate Space Team