Refund

Dear Valued Customers,

We understand the importance of a prompt and transparent refund process. Here's what you can expect:

Refund Issuance:

Our return policy entails initiating the refund process once your return shipment arrives at our warehouse and fulfils our return policy criteria. We prioritise expediting this process to ensure a swift resolution for you.

Refund Timeline:

Please allow 3-5 business days for the refund to be reflected on your chosen method of payment. While we aim for efficiency, this timeline accounts for processing times with financial institutions.

Email Notification:

You will receive an email notification once your refund has been processed. This communication serves as confirmation that the funds are on their way back to you.

A refund applies only to the cost of the product(s) you purchased and fully paid for. It does not include any shipping costs you may have incurred.

We appreciate your patience and understanding during this process. If you have any concerns or if there are delays beyond this timeframe, please do not hesitate to reach out to our customer support team. We are here to assist you.

Thank you for choosing Ultimate Space. Your satisfaction is our priority.

Best regards,

Ultimate Space Team