Returns

Dear Valued Customers,

We strive to make your shopping experience with Ultimate Space seamless and stress-free. Please take note of our return policy:

Return Period:

All orders can be returned within 30 days of delivery for a full refund (excluding shipping fees). It's important to note that returns will not be accepted outside of this 30-day period.

Return Shipping:

Return shipping to Ultimate Space Sydney Warehouse is the responsibility of the customer. Please arrange and cover the return shipping fees. This ensures a smooth return process.

Eligibility for Return:

  1. Proof of purchase is accompanied with the returned merchandise
  2. Goods must be returned in the original packaging to qualify for a refund. 
  3. Returns will not be accepted if the product has been installed or used

Please inspect the product carefully before installation to avoid any complications with the return process.

We appreciate your understanding and cooperation in adhering to these guidelines. If you have any questions or concerns regarding the return process, our customer support team is ready to assist you. 

Before sending your items, please complete the form to initiate your return process.

Thank you for choosing UltimateSpace. Your satisfaction is our priority.

Best regards,

Ultimate Space Team