Warranty

Dear Valued Customers,

We are proud to stand behind the quality of our tapware, and we want to assure you of our commitment to your satisfaction. Here are the details of our 5-year warranty:

1. Warranty Duration: We offer warranties below to provide you with peace of mind and confidence in the longevity of your purchase.

  • 5 Year Replacement Product Warranty
  • 10 Year Cartridge Replacement Warranty

      2. Qualified Tradesperson Installation: To validate the warranty, installation and maintenance must be carried out by a suitably qualified tradesperson. This ensures that the product is handled with expertise, maximizing its performance.

      3. Exclusions from Warranty: Defects or damage caused by misuse, product abuse, or errors in installation are not covered by this warranty. It's important to adhere to proper usage and installation guidelines.

      4. Parts-Only Warranty: Our warranty covers parts only and excludes the removal or installation costs of replacement parts. Please keep this in mind when seeking warranty coverage.

      5. Exclusion of Consequential Loss: The warranty excludes consequential loss caused by defects in the product or its components. While we stand by the quality of our tapware, this clause ensures clarity regarding the scope of the warranty.

      *Product replacement does not include installation or removal of the original product.

      We encourage you to familiarize yourself with these terms to make the most of your warranty coverage. If you have any questions or need assistance, please reach out to our customer support team.

      Thank you for choosing Ultimate Space. We appreciate your trust in our products.

      Best regards,

      Ultimate Space Team